Nurture existing customers, create repeat customers, and increase customer lifetime value.
We help provide sustainable growth with e-commerce customer retention strategies that maximize the value of each customer relationship.
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Establish a personal relationship with your contacts through the use of personalization. Through segmentation, content styles, testing, and more, we tailor each email to the desired audience for maximum engagement.
Partnering best-performing email standards with your branding, we create personalized email templates for various types of content. From flash sales to product launches, the latest news to upcoming events, we have you covered.
Ensuring your domain is authenticated and optimized supports your overall engagement. We conduct scheduled testing and routine optimizations to ensure the technical side of your email account is compliant and authenticated to support your overall results.
We make sure you’re in the right place at the right time. Our email marketing experts will evaluate your full customer journey to decipher precisely when it is best to trigger your automated email campaigns to encourage your customers to take action at the right time.
Establish a personal relationship with your contacts through the use of personalization. Through segmentation, content styles, testing, and more, we tailor each email to the desired audience for maximum engagement.
By using proven ecommerce customer retention strategies, we’ll skyrocket customer satisfaction and transform your email list into one of your greatest assets.
Are you leveraging the most out of your email platform? Find out how your customer retention strategy matches up against your industry competitors with a FREE retention marketing & automation audit.
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We provide an extra layer of personalized marketing by using well-timed, curated SMS content to elevate your retention strategy.
Tailor your messages to the right contacts at the right time with personalized content. From segmentation to tailored messaging, we have your SMS initiatives covered.
We leverage the needed copy, emojis, and media assets to ensure each message receives optimal engagement. We work with your current branding to maintain and optimize all retention initiatives.
We consistently monitor the technical functionality of SMS to ensure compliance with federal laws and regulations and assist with complete SMS performance.
From time of day to internal content, we provide you with a tailored testing strategy to keep KPI goals focused and continuously growing.
Ecommerce retention marketing uses mediums such as email and SMS marketing to engage your existing customers and keep your brand top of mind. With ecommerce retention marketing, you can increase customer satisfaction and customer lifetime value, while also acquiring new customers.
Yes! Technical email functionality is pivotal for overall email success. We partner with spam and deliverability apps to monitor the success of your email campaigns. Our team will also provide you with the necessary steps to make sure your DMARC, DKIM, and SPF are registered with your domain to confirm your sending authentication if it is not already.
We also ensure that all retention marketing emails and SMS are supported and follow proper compliance based on sending locations.
Of course! Our creative team can work within all existing templates and will provide you with additional retention marketing optimizations to consider.
No worries! We can set up your account for you, including automations, import lists, pop-ups, embedded forms, templates, and more so you can increase your customer lifetime value and retention rates!
We create ecommerce customer retention strategies around existing promotional calendars, recurring sales, or launches your business might have. We also use consumer insights and competitor research to formulate a comprehensive retention strategy.
We are Klaviyo, MailChimp, and HubSpot Partners. We also have extensive experience in Drip Campaign, Active Campaign, Constant Contact, and many more!
We tailor our retention marketing process to your needs. We start with research and discovery and move into strategy creation, copywriting, design, implementation, and reporting. We do this so you are involved every step of the way to ensure we curate the content to your liking.
This can vary depending on your goals and the size of your email list. However, we usually recommend 4-5 email marketing campaigns per month for non-holiday content.
Interested in what your industry competitors are doing? Schedule a 15-minute call for a personalized discussion.
All our ecommerce customer retention strategies are based on your current brand standards. If you want to optimize your current branding to enhance your customer experience, schedule a 15-minute call with us to learn more!
We conduct quarterly list-cleaning measures and consistently develop and optimize new and existing segments to ensure we are reaching the most engaged contacts in your list to optimize conversions.
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Proficient in many industries, we provide results that are backed by strategy. Experience what we’ve done for others.
Retention Revenue Generated
Avg. Open Rate
Happy Brands
In-House Marketing Experts
Speak with one of our specialists to discuss your brand’s potential and how we can help you propel your e-commerce brand forward.
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